Privacy Policy

Who We Are

Thwaytes Capital Group Ltd is a UK-based financial services firm offering international payment solutions, currency risk management, and tokenisation services. We are registered in England and Wales and operate underregulated partnerships (Currency cloud and GC Partners Ltd), both of which are authorised and regulated by the Financial Conduct Authority (FCA).

Information We Collect

We may collect and process the following types of personal data:

a. Information you provide to us:
- Full name, email address, phone number
- Company name, business address, job title
- Bank account details (for payments)
- Identification documents (e.g., passport, utility bill)
- Communications (emails, forms, calls)

b. Information we collect automatically:
- IP address, browser type, operating system
- Site usage data (pages viewed, time on site)
- Cookies and similar technologies

c. Information from third parties:
- Credit reference agencies
- KYC/AML compliance providers
- Public sources (e.g., Companies House)

How We Use Your Information

We use your data to:
- Deliver our FX and international payment services
- Conduct identity checks and comply with financial regulations
- Communicate regarding your account or enquiries
- Improve our website and services
- Send marketing updates (with consent)
- Meet legal and regulatory obligations

Legal Basis for Processing

Under UK GDPR, our legal bases include:
- Contractual necessity – to deliver our services
- Legal obligation – for compliance and reporting
- Legitimate interests – for operational efficiency and communications
- Consent – for optional marketing (which you can withdraw anytime)

Sharing Your Information

We only share data where essential, including:
- Our regulated partners: Currencycloud and GC Partners Ltd
- Compliance and identity verification services
- Legal and professional advisers
- Regulators and authorities, when legally required

We do not sell your data to third parties.

International Transfers

Where data is transferred outside the UK or EEA, we apply adequate safeguards such as standard contractual clauses or rely on adequacy decisions to ensure it remains protected.

Data Retention

We keep your data only as long as necessary:
- To deliver services and meet contractual obligations
- To comply with legal and regulatory requirements (typically 5–7 years)
- To resolve disputes or enforce agreements

Your Rights

You have the right to:
- Access your data
- Request correction or deletion
- Object to or restrict processing
- Withdraw marketing consent
- Lodge a complaint with the ICO (www.ico.org.uk)

To exercise your rights, email: privacy@thwaytescapitalgroup.co.uk

Cookies

We use cookies to enhance functionality and analyse traffic. You may adjust your browser settings to refuse some or all cookies. For more detail, please see our separate Cookie Policy.

Data Security

We use appropriate security measures to protect your personal data, including encryption, secure servers, and limited access. However, no system is completely secure and you share data at your own risk.

Updates to This Policy

We may revise this policy periodically. Changes will be posted on this page and, where appropriate, notified via email.

Last updated: 24 June 2025

Contact Us

Thwaytes Capital Group Ltd
27 Bush Lane, London EC4R 0AA
Tel: 0203 089 4377
Email: privacy@thwaytescapitalgroup.co.uk
Website: www.thwaytescapitalgroup.co.uk

THWAYTES PAYMENTS
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Thwaytes Capital Payments are provided by Global Currency Exchange Network Limited T/A GC Partners is authorised by the
Financial Conduct Authority under the Payment Services Regulations 2017, FRN 504346. Registered as Money Services Business, regulated by HM Revenue & Customs ("HMRC") under the Money Laundering Regulations 2017. Registration number is 12137189. Registered in England and Wales, Company number 04675786. Registered Office 3rd Floor 100 New bond Street, London, England, W1S 1SP.Global Custodial Services Limited T/A GC Partners is authorised and regulated by the FCA and holds Part IV Permissions under the FSMA2000. Registration in England and Wales, Company number 08321940. Registered Office 3rd Floor 100 New Bond Street, London, England,W1S 1SP. © 2021 by TCG.
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Payment services for Thwaytes Capital Group Ltd are provided by Sciopay Ltd. Sciopay Ltd is a company incorporated in England & Wales. Registration No: 12352935. Sciopay Ltd is licensed and regulated by HMRC as a Money Service Business (MSB). License No:XCML00000151326. Sciopay Ltd is authorised by the Financial Conduct Authority as an Authorised Payment Institution. Firm Reference Number: 927951.

- For clients based in the European Economic Area, payment services for Thwaytes Capital Group Ltd are provided by Currency Cloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 - 298, Mindspace Nieuwezijds Office 001

Amsterdam. Currency Cloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of an electronic-money institution (Relation Number: R142701).

- For clients based in the United States, payment services for Thwaytes Capital Group Ltd are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041. For clients based in the United Kingdom and rest of the world, payment services (Non MIFID related products) for Thwaytes Capital Group Lt dare provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311. Registered Office: Stewardship Building 1st Floor,12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199)." End-clients’/customers’ funds are fully protected and held in safeguarded accounts. In this process their funds are either held separately from both Currencycloud and the client’s funds or covered by a safeguarding insurance policy. " Safe Guarding your Funds When funds areposted to your account, in line with regulatory requirements, the regulated [payment/e-money] institutions who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner [e-money/payment] institutions’, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account. If you require a breakdown of the exact amounts of funds you have safeguarded at each of our [e-money/payments partners] at a particular point in time, please do not hesitate to contact us.

Thwaytes Capital Payments is a trading name of Thwaytes Capital Group Ltd which is a company registered in England and Wales Company No. 13335079 with a registered address of 128 City Road, London, England, EC1V 2NX. Payment and foreign exchanges services are provided by iBan First Limited. Thwaytes Capital group Ltd is partnered with iBan First Limited as its payment and liquidity partner. iBan First is a registered trading name of iBan First Limited, registered in England and Wales under company No. 06260585. Registered Office: 6th Floor Dashwood House, 69 Old Broad Street, London, EC2M 1QS. iBan First Limited is authorised by the Financial Conduct Authority (FCA) as an Electronic Money Institution under the Electronic Money Regulations 2011 (FRN: 1001629). The products and services that iBan First Limited offers are limited to unregulated spot FX transactions and deliverable forward contracts excluded from MiFID or EMIR regulation, as they are intended to cover an underlying future payment for identifiable goods and services.

THWAYTES TRADING PAGE:

All testimonials, reviews, opinions or case studies presented on our website may not be indicative of all customers. Results may vary and customers agree to proceed at their own risk.

THWAYTES TOKEN PAGE:

All payment Providers "listed above" have no involvement with the Token side of the business.